Email Help Desk
For official inquiries, invoices, refunds, and plan modifications.
support@sacredgpt.ruSupport & Help Desk
We Are Here to Help.
Have questions regarding billing, API key setup, or Cursor integration? Reach out directly or explore common answers below.
01 — Direct Contact
Get in Touch
Instant Telegram Support
For rapid technical guidance, API status questions, and live troubleshooting.
@SacredGPT_Support_Bot ↗02 — FAQ
Knowledge Base & FAQ
Payment decline via Russian Bank Cards or SBP+
Check that the transaction amount meets minimum card requirements. If declines persist, switch to SBP QR payment or message support for assistance.
Why is 2FA (TOTP) mandatory for API keys?+
API keys directly draw credits from your API ledger. Requiring TOTP 2FA prevents unauthorized key creation even if an email is compromised.
Is a VPN required to access SacredGPT?+
No. SacredGPT interfaces are directly accessible without a VPN, providing low latency connections to global AI backends.
Can I get an invoice for corporate entities?+
We support corporate wire invoicing and accounting documents for volume orders starting at 10,000 RUB. Send company details to support@sacredgpt.ru.